FAQs
If you don’t find an answer to your question below, please contact us at 514-598-7779, or intervention@ladauphinelle.org.
We welcome women, with or without children, living in a situation of domestic violence (i.e., abusive partner) or family violence (i.e., abusive father, mother, sister, etc.).
We also have two places for women with children who are in difficulty (unsanitary housing, etc.)
A psychosocial counselor will assess each situation through a phone consultation 514 598-7779.
A counselor will work with you to establish a plan for your stay based on your situation and your objectives. A Specialized Educator will be available for your children to ensure their well-being during your stay.
Length of stay is 8 weeks (2 months) in our first-stage shelter and 6 months in our second-stage shelter.
A fee of $5 per day per family is requested. However, a woman who has no money or income at the time of her application for residence will not be refused.
There is also a small caution deposit that is refunded upon departure if items are not damaged, for bedding ($10) and for the room key ($2).
La Dauphinelle can accommodate up to 24 people in total. Children stay in the same room as their mother. We do not limit the number of children, but we consider accommodation requests based on the number of available places at the time of the request.
Yes! We have everything you need to accommodate young children. We have no age limit for young adults, but we will conduct a phone assessment with them.
Yes, you may continue to work if possible. However, our team will need to assess risks to your safety if you are a victim of violence.
To ensure the safety and privacy of all our residents, our address is confidential to everyone.
Yes, they must contact a worker from La Dauphinelle to organize this visit: 514 598-7779.
Our phone consultations are available in French or English. If the woman speaks neither French nor English, a trusted person must serve as an interpreter over the phone.
Once the woman is accommodated at La Dauphinelle, we will use professional interpreting services.
La Dauphinelle works with interpreting services, and we are able to accommodate you.
Physical disabilities and functional limitations do not prevent you or your child from being admitted to La Dauphinelle. However, the ability to accommodate you may depend on our ability to provide services to you at our facilities. In particular, it is important to note that our facilities are not wheelchair accessible.
Yes. In the event that you are accompanied by an assistance dog or a guide dog, your rights may be exercised in accordance with the provisions of the Charter of Human Rights and Freedoms. To this end, we invite you to consult the information available on the website of the Commission des droits de la personne et des droits de la jeunesse, at https://www.cdpdj.qc.ca/fr/foire-aux- questions/services-transport-and-public-places.
We will confirm our address shortly before your arrival. The house is very easily accessible by public transport (5-minute walk from a metro station).